Effective Date: April 27, 2026 Last Updated: April 27, 2026

Venture Tech Solutions (“we,” “us,” or “our”) operates the website venturetechsolutions.ca (the “Site”) and provides web development, mobile application development, IT consulting, and managed support services to our clients. We are committed to protecting your privacy and handling your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Ontario.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your personal information. By using our Site or our services, you consent to the practices described in this policy.

1. Information We Collect

We only collect personal information that is reasonably necessary to provide our services, communicate with you, and operate our business. Depending on how you interact with us, we may collect:

Information You Provide Directly

• Contact details: name, email address, phone number, company name, and job title — typically submitted through our contact form, consultation booking form, or support requests.
• Project information: details about your business needs, goals, technical environment, and any documents or files you share with us during a project engagement.
• Account credentials: usernames, access tokens, or temporary passwords required to deliver and maintain the systems we build or support, on your authorization.
• Billing information: billing address and payment details processed through our third-party payment providers (we do not store full credit-card numbers on our servers).
• Correspondence: the content of emails, chat messages, and call notes exchanged with our team.

Information Collected Automatically

• Usage and device data: IP address, browser type, operating system, referring URL, pages visited, and timestamps, collected through standard server logs and analytics tools.
• Cookies and similar technologies: small text files stored on your device to remember preferences, keep sessions active, and measure site performance. You can disable cookies in your browser settings, though parts of the Site may not function as expected.

2. How We Use Your Information

We use the personal information we collect for purposes that a reasonable person would consider appropriate in the circumstances, including:

• Responding to inquiries, consultation requests, and support tickets.
• Providing, delivering, and supporting the services you have engaged us for.
• Sending project updates, invoices, service notices, and required administrative communications.
• Improving our website, services, and customer experience.
• Complying with legal, regulatory, and contractual obligations.
• Detecting, preventing, and responding to fraud, security incidents, and misuse of our systems.

3. Legal Basis and Consent

We rely on your express or implied consent to collect, use, and disclose your personal information. By submitting a form, contacting us, or engaging our services, you consent to the practices described here. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us using the details below. Withdrawing consent may limit our ability to provide certain services.

4. Sharing and Disclosure

We do not sell your personal information. We share it only when necessary to operate our business and deliver our services, and only with parties that are bound by appropriate confidentiality and data-protection obligations. This may include:

• Service providers: hosting providers, communication and email platforms, project management tools, payment processors, and analytics providers acting on our behalf.
• Subcontractors and partners: trusted developers and specialists who help deliver client projects, under written agreements that require them to protect your information.
• Legal and regulatory authorities: when required by law, court order, subpoena, or to protect our rights, property, or the safety of others.
• Business transactions: in the event of a merger, acquisition, financing, or sale of assets, where information may be transferred subject to standard confidentiality protections.

5. Cookies and Analytics

Our Site uses cookies and analytics tools to understand how visitors use our pages and to improve content and performance. These tools may collect aggregated, non-identifying information such as page views, session duration, and approximate location. You can opt out of analytics tracking through your browser settings or browser-level privacy controls.

6. Data Storage and Security

Personal information is stored on servers and platforms operated by us or by our service providers, which may be located in Canada or other jurisdictions. We use reasonable administrative, technical, and physical safeguards — including access controls, encryption in transit, and secure credential management — to protect personal information against loss, theft, unauthorized access, disclosure, or alteration. No method of transmission or storage over the internet is 100% secure, however, and we cannot guarantee absolute security.

7. International Transfers

Some of our service providers may store or process information outside of Canada, including in the United States or other countries. When personal information is transferred internationally, it may be subject to the laws of those jurisdictions, including lawful access by foreign courts and government authorities. We take reasonable steps to ensure that any international transfers receive a comparable level of protection.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, to provide ongoing services, to meet our legal and tax obligations, and to enforce our agreements. When information is no longer required, we securely delete or anonymize it.

9. Your Privacy Rights

Subject to applicable law, you have the right to:

• Access the personal information we hold about you.
• Request correction of information that is inaccurate or incomplete.
• Withdraw consent to our continued collection, use, or disclosure of your information.
• Request deletion of your personal information, subject to legal or contractual obligations that require us to retain it.
• File a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

To exercise any of these rights, please contact us using the information in Section 13. We may need to verify your identity before fulfilling your request.

10. Children’s Privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent revision. Material changes will be communicated through a notice on our Site or by email where appropriate. Continued use of our Site or services after the effective date of any change constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact our Privacy Officer at:

Venture Tech Solutions
Email: support@venturetechsolutions.ca
Website: https://venturetechsolutions.ca